Our mission is Health Equity.

While an advertising agency cannot achieve this mission on its own, we can do our part.

Like our parent agency, Dieste, we Connect Brands & Cultures by following our North Star: fusing data, insights, creative, and technology to propel our Clients’ brands and businesses forward.

What sets us apart is our Cultural Intelligence platform – a proprietary set of processes and tools that enable us to deliver work deeply informed by data, culture, and consumer behavior.

In health care specifically, this means understanding the barriers that create health disparities within communities of color, working to close knowledge gaps that improve health literacy and assisting our clients by creating culturally relevant messaging that overcomes these barriers and gaps.

And, importantly, we are experts in getting this messaging to market in a heavily regulated industry.


The Group Account Director serves as a brand champion. Their primary job functions are to oversee the daily operation, manage junior team members, own, and strengthen specific client relationships, provide strategic support, leadership and guidance to their groups, and build business within their current account. Serve as an agency leader for achieving a client’s communication and business objectives by strategically guiding clients to grow a brand by way of deep category knowledge, strategic marketing acumen, value-added relationships, and a passion for the healthcare industry.


  • Develops and maintains meaningful and productive client relationships at all levels to ensure that strategic recommendations and creative deliverables surpass client expectations.
  • Provides proactive counsel on research findings, the external marketplace, competitive pressures and brand influences to sell agency expertise, gain consensus on creative ideas, and develop strategic initiatives.
  • Initiates on-going communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met and provide strategic counsel.
  • Manages tight deadlines and exceed client expectations with attention to detail and flawless execution
  • Reviews and manage project budgets
  • Leads cross-functional teams in delivering digital marketing programs
  • Is an active contributor to a positive, innovative, collaborative, and cooperative work environment
  • Is action and solution oriented at all times
  • Establishes the work ethic expectation.
  • Develops growth plans, monitors progress, and provides timely feedback. Actively participates and provides coaching to individuals with clarity and momentum.
  • Challenges, inspires, and holds team accountable for great work. Understands and manages for their strengths and weaknesses.
  • Looks ahead. Plans ahead. Stays ahead. Pulls together the right people to solve the problem. Brings smart thinking to the client while operating for agency growth and profitability.


  • Is comfortable with data analytics and can dig and tell a story in several ways. Asks the right probing questions.
  • Works with Client peers to drive strategic efforts that solve their business and communications problems.
  • Can diplomatically push creative envelope while keeping a knowing eye on where the boundaries lay.
  • Develops expertise that the client relies on for creative innovation and strategic counsel.
  • Understand client’s business, industry, competitors, key drivers, environment, etc.
  • Relentlessly work to identify opportunities to bring value to our client’s businesses
  • Articulate client’s brand objectives and ensure they are incorporated into recommendations
  • Contribute to the development of the account plan for each client


  • Requires 10+ years prior work experience in healthcare communications/advertising or similar roles
  • Bachelor’s degree or higher
  • An understanding of DTC/HCP marketing communications and regulations of the pharmaceutical/healthcare industry in the US. Multicultural pharmaceutical experience is a plus.
  • Strong presentation and communication skills
  • Broader cross-channel patient communication experience
  • Experience in both Patient and HCP.
  • General computer proficiency with Microsoft Office Suite and Adobe
  • Proficient in pharmaceutical submissions with Veeva Vault PromoMats, the leading platform for compliant promotional materials and digital asset management in the healthcare industry.
  • Experience with the OPDP (Office of Prescription Drug Administration) submission/review process.
  • Prior internal team and client management experience
  • Ability to establish and maintain effective client relationships to gain trust and respect
  • Confidence to lead teams and represent the agency
  • Fosters effective teamwork and strong relationships
  • Continuously seek out knowledge and broaden perspective to create competitive and breakthrough strategies and plans
  • Aptitude for looking beyond the obvious and probe further to solve business problems
  • Adaptable and flexible
  • Role Location: New York (Hybrid – 3 days a week in office / 2 remote)
  • Bilingual: Spanish Fluent is a plus

This job description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Dieste Health/Dieste Inc. is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all our job postings to minimize biased language.

Dieste Health/Dieste Inc. does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Dieste Health/Dieste Inc. will also consider for employment qualified applicants with arrest and conviction records in a manner similar with local laws.


  • Director


  • Multicultural Marketing and Pharmaceutical/Healthcare Advertising


  • Full-time

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