Dieste is seeking a collaborative, enthusiastic problem-solver to join the Dallas Brand Leadership team as an Account Supervisor.  In this role, you will be a key player in day-to-day project leadership – ensuring flawless delivery at every stage, mentoring junior staff, maintaining relationships with partner agencies and client contacts. 

KEY RESPONSIBILITIES

Manage day-to-day account operations

  • Able to work effectively without undue oversight, resolving routine problems independently
  • Work with internal teams to identify optimization opportunities and implement new processes to address
  • Establish realistic plans and work schedules; understand production requirements & costs/time factors associated with all mediums; Coordinate cross-functional planning efforts
  • Maintain accountability for quality control across team – timing, accuracy, tracking & completion

Serves as the point person for client & partner agency communication across all internal groups

  • Work with client to align on direction/deliverables for new assignments
  • Evaluate all work against direction/ feedback to ensure client expectations are met
  • Understand the “why” behind client feedback and apply understanding to project challenges
  • Maintain a positive and collaborative working relationship with partner agencies. 

Coach and mentor AEs

  • Direct & motivate team on assigned responsibilities; Provide hands-on training to ensure performance & growth
  • Help team understand client nuances & identify opportunities to enhance work styles and add value at every step

REQUIREMENTS

  • 5+ years account experience in a creative advertising agency
  • Strong background in all aspects of project development/production including digital, social, TV, radio & print
  • Highly flexible with “can-do” attitude; Able to respond resourcefully & constructively to new demands, priorities, challenges or obstacles
  • Ability to manage multiple tasks & maintain sense of urgency and commitment to quality
  • Proven experience on fast-paced accounts, working with partner agencies, internal teams and clients 
  • Proficiency in MS Office
  • Organized, detail-oriented, analytical, persuasive, inspirational, well-developed interpersonal skills
  • Extraordinary written and verbal communication skills; Clear, concise business writer

FULL-TIME, Hybrid work schedule (3 days in office, 2 days remote)

#LI-Hybrid

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